This page will be updated regularly in line with current government guidelines and expert advice, please note both regional and national pictures are taken into account in order to preserve the safety of both our patrons and staff.
Sovereign are committed to providing a responsible transport package, careful consideration will be given as always to individual circumstances and needs of clients to offer the safest service possible.
Please do feel free to discuss particular or specific needs related to your booking or enquiry with our expert team, who will always be pleased to curate your package according your specific individual needs. The utmost care will always be taken to preserve the safety and integrity of our service at all times.
To operate and provide our service to our patrons, Sovereign will continually revaluate our processes in line with current guidelines and advice. A zero-tolerance approach will be taken toward any staff or passengers displaying COVID-19 symptoms to protect all our nearest and dearest.
All chauffeurs are provided with PPE equipment and worn at all times to be appropriately disposed of and replaced periodically throughout the day.
To preserve, maintain and protect all parties, Sovereign are operating an internal contract tracing programme. While we are fortunate in not having had to action this data, for your peace of mind contact will be made with yourself or an authorised party should any concern be reported at the earliest viable opportunity.
All Sovereign chauffeurs and vehicles are directly employed by us with no subcontractors used to responsibly eliminate as many vectors as will allow. No chauffeur will be allowed to conduct journeys with more than 2 separate groups or bubbles in any 24-hour period.
Sovereign are not a mass transit operation and offer fewer vectors for transmission over the likes of Uber, Bolt, Addison Lee and Blacklane.
Sovereign are actively logging heath reporting of both our staff, their families and households, with zero tolerance taken to any perceived threat to our patrons or staff. Should any member of staff or our patrons report a change in health; self-isolation procedures will be enacted for any affected members and full contract tracing will begin from the first notification.
Sovereign are famed for our immaculate presentation and service, during this time we have adapted our already rigorous deep cleaning techniques to conform to new guidelines. A full breakdown of our processes currently employed can be found below for your peace of mind.
As part of our ongoing commitment to provide the ultimate chauffeur service, Sovereign will provide each passenger with an individual PPE kit containing facemask and anti-bacterial hand wash. At this time papers and magazines have been removed from vehicles to reduce vectors. Should you wish for a magazine or paper on arrival please inform us at the time of booking.
Our priority is the safety of both our clients and staff. For your reassurance, this advice will be updated regularly and in line with current mandates
As of 31/07/20 Saloon vehicles have been permitted for use according to requirement.
Including:
Your safety and wellbeing will always be our number one priority, our advice and steps will change in line with current guidelines and as we feel safe to do so. Should you have any questions or concerns please do get in contact to see how we are best placed to help.
Our thoughts are with both you, your family, friends, and colleagues. Your emotional and mental wellbeing is important, Sovereign are here to support you at this time with essential transport, courier services, business needs or however you need us.